Privacy Policy

Your privacy is important to us. Learn how IndiaHard Solar protects and manages your personal information.

Introduction

IndiaHard Solar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://indiahard.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect several types of information from and about users of our Website, including:

Personal Information

  • Contact Information (name, email address, phone number)
  • Address and location details for service provision
  • Energy consumption data for system design
  • Payment information for transactions
  • Communication preferences

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and tracking technologies data

Note: We only collect personal information that is necessary for providing our solar energy services and improving your experience with us.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our solar energy services
  • To process your inquiries and service requests
  • To design and customize solar solutions based on your energy needs
  • To communicate with you about services, updates, and promotions
  • To process payments and complete transactions
  • To improve our website and services
  • To comply with legal obligations and regulatory requirements
  • To protect our rights and prevent fraudulent activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who assist us in operating our website and providing services (installation partners, payment processors)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Protection of Rights: To protect the rights, property, or safety of IndiaHard Solar, our users, or others
  • Government Authorities: For subsidy applications and regulatory compliance as required

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Employee training on data protection

Important: While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of any inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your data to another organization
  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

We use cookies for the following purposes:

  • Essential cookies for website functionality
  • Analytics cookies to understand how users interact with our website
  • Preference cookies to remember your settings
  • Marketing cookies to deliver relevant advertisements

Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Typically, we retain customer information for the duration of our business relationship and for a period of 7 years thereafter for legal and regulatory purposes.

Children's Privacy

Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

India Hard Solar
Kamal Vihar Sector 1, Raipur Chhattisgarh, India
Email: indiahardsolar@gmail.com
Phone: +91 88391 57608
Website: www.indiahard.com